Frequently asked questions.

What happens if something goes wrong with no attendant?

Rest assured, technical glitches are rare. If the printer disconnects from the network, the booth remains usable. Keep capturing moments and notify us. We'll reconnect the printer and ensure all queued photos are printed by the event's conclusion.

*WE GUARANTEE PRINTS!

Will there be enough prints for the entire event?

Absolutely! We've optimized our print quantities for event requirements. With a capacity of 300 prints, you'll have nothing to worry about.

When do you arrive to the venue to setup?

Our setup is scheduled 1-2 hours prior to your designated service time. However, if the logistics allow, we are open to arriving even earlier, providing you with additional time, courtesy of our team!

What’s the difference between Pro vs Basic?

The Pro package offers high resolution photos with DSLR + Flash. In addition, the Pro requires an attendant due to the technicality of the additional equipment needed. The Basic was designed to get more value for the price such as getting more time for less. The Basic package does not have an attendant which can make your event more private.

Who will be working my event?

We have a team of enthusiastic attendants that will make sure the service will operate smoothly. On the day of your event, you'll receive a message from your assigned attendant, who will be your primary point of contact.

How much space is required?

Basic: 5' Depth x 7' Wide x 7' Tall
Pro:
8' Depth x 8' Wide x 8' Tall
360 Booth:
10' Depth x 10' Wide x 7' Tall

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